Skip to main content
Free shipping with $75 order or more within the U.S
Please also check the HELP section for more information.

1. What in the world are Mele Macs?
2. How do I contact Island Princess?
3. Where can I purchase delicious Island Princess Chocolates & Macadamia Nut products?
4. Is "Chocolate Bloom" an edible tropical flower?
5. Should I refrigerate Island Princess products when they arrive?
6. What is the best way to store your chocolates?
7. Where are Island Princess Macadamia Nuts grown?
8. Does Island Princess offer factory tours?
9. Does Island Princess offer sugar-free products?
10. Are Island Princess products Kosher Certified?
11. How can I learn more about Macadamia Nuts?


 

1. What in the world are Mele Macs?
Mele Macs are chocolate Macadamia Nuts as you've never tasted them before. We start with 100% Hawaii-grown Macadamia Nuts, nurtured at the Island Princess orchard on the slopes of majestic Mauna Kea. They are then coated with the highest quality toffee, generously drenched with a custom-blended, rich milk chocolate and delicately dusted with powdered sugar. In Hawaii, we call Mele Macs ono (delicious)!

2. How do I contact Island Princess?
Don't let our Hawaiian time zone stop you from contacting Island Princess any time. Just click on "contact us" at the top or bottom of any page.
You are also welcome to contact us at the following:
Island Princess
2836 Ualena Street, Honolulu, Hawaii 96819
Phone: (808) 839-5222
Toll free: 888-925-5222
Mail Order Department: Ext. 1214
FAX: (808) 836-2019
E-mail: aloha@IslandPrincessHawaii.com

3. Where can I purchase delicious Island Princess Chocolates and Macadamia Nut products?
A selection of our most popular items is available by clicking here.
Throughout the state of Hawaii, a variety of Island Princess products can be found at ABC Stores, Costco, Don Quijote, Kmart, Longs Stores, Walgreens, Sam's Club, Wal-Mart, Military Exchanges and Commissaries, hotel gift shops and many independent stores. You can also visit the Island Princess Factory Store at 531 OhohiaStreet in the airport area of Honolulu. Store hours are 7 days a week from 7 AM to 5 PM. Holiday hours will vary, please call ahead. For the retailer nearest you, contact aloha@IslandPrincessHawaii.com.

4. Is "Chocolate Bloom" an edible tropical flower?
Not exactly. Blooming flowers, especially in Hawaii, can be wonderfully exotic. In chocolate however, bloom is not quite so lovely. "Bloom" occurs when chocolate has been exposed to heat causing it to turn dull or possibly even to have a gray or white color. The chocolates are perfectly fine to eat; they just aren't as pretty as when they left the Island Princess factory.

5. Should I refrigerate Island Princess products when they arrive?
Refrigeration is not recommended. Island Princess chocolates are at their best when kept at 70 to 75 degrees, the same temperature as a tradewind-cooled evening in Hawaii. Our Macadamia Nuts and caramel popcorn products will maintain their quality up to 85 degrees, the temperature of a picture-perfect sunny day in Hawaii.

6. What is the best way to store your chocolates?
Chocolates are very heat sensitive, the best temperature is between 70 to 75 degrees. Store in a cool, dry place, out of direct sunlight.

7. Where are Island Princess Macadamia Nuts grown?
Island Princess is one of Hawaii's top growers of Macadamia Nuts. Our Macadamia Nuts are lovingly grown, hand harvested and processed on the slopes of Mauna Kea at the Island Princess 1,100-acre orchard at Keaau on The Big Island of Hawaii. The natural conditions are ideal for growing Macadamia Nuts of exceptional quality and flavor. More here.

8. Does Island Princess offer factory tours?
Island Princess does not offer factory tours, but we cordially invite you to visit our Factory Store at 531 Ohohia Street in the airport area of Honolulu. Store hours are 7 days a week from 8 AM to 5:30 PM.

9. Does Island Princess offer sugar-free products?
Island Princess does not have sugar-free products at this time.

10. Are Island Princess products Kosher Certified?

No, Island Princess products are not Kosher Certified at this time.

11. How can I learn more about Macadamia Nuts?
Click on About Macadamia Nuts